Bench Accounting, a rapidly growing technology company that provides service-focused bookkeeping solutions, engaged Perkins+Will to provide interior design services for their new 50,000 SF office space in the heart of downtown Vancouver. This fast-paced project saw the delivery of all design phases—from schematic design to construction documents—completed within seven weeks. The design team immersed itself in Bench’s culture, quickly gaining an understanding of their workforce and project goals. This relationship allowed the design team to make informed and accurate recommendations that resulted in a successful project on an ambitious schedule.
To allow for a smart and effective economic design, the team’s strategy was to channel the majority of resources into social spaces. This particular design focus resulted in a unique lounge and fully serviced kitchen on each floor. Additionally, the existing concrete slab was sealed and the exposed ceiling was retained, adding to the raw aesthetic of the space.
With a mandate to provide superior and personalized customer service, Bench’s workplace culture empowers employees to achieve results based on an individual's work style and innovative approach rather than through a dictated work process. In order for its employees to excel in client service, the Bench office acts as a space that “services” its own employees through an emphasis on wellness, choice, and culture. Sit-stand options, focus rooms, telephone rooms, informal and formal collaboration spaces, conference suites, and hospitality and lounge spaces encourage both spontaneous collaboration and private, heads-down work. Ultimately, the scheme provides 24 different typologies of workspace apart from individual workstations, equating to a ratio of 0.8 alternative work locations for every dedicated workstation.
The founders of Bench believe that their physical space is an artifact of their corporate culture rather than a definition of it. Aligned with this thinking, Bench’s culture of innovation, collaboration, and community support is clearly reflected through its workplace design.